Utility Rates & Fees

Public Utilities Rates & Fees are set forth annually by the Board of Supervisors in the approved Public Utilities Budget, and become effective July 1 of each year. Applicable Rates & Fees may vary by service location. Contact Public Utilities for specific rates & fees.

All open accounts are subject to the minimum utility service charge, regardless of the usage.

To open or transfer a utility account, customers must submit a Utility Service Application (PDF), along with the applicable fees. Rental property & tenant utility customers must also submit a signed Landlord Authorization Form (PDF) with their application & fees.

Customers wishing to voluntarily terminate service must do so by submitting a completed Termination of Service Form (PDF) to Public Utilities.

All Public Utilities rates & fees are assessed based on water meter size. Please contact Public Utilities regarding rates & fees for water meters larger than four (4) inches.

Utility Applications & Forms

Water & Sewer Rates (effective July 1, 2017)

Utility bills, including sewer and irrigation (where applicable), are billed based on bi-monthly water meter readings and the applicable utility rates. Utility rate changes become effective July 1 of each year.

Residential Customers (5/8" water meter) 

0-6,000 gals

(minimum charge)

6,001-12,000 gals

(charge per 1,000 gals)

12,001-18,000 gals

(charge per 1,000 gals)

18,001 + gals

(charge per 1,000 gals)

WaterSewerBothWaterSewerBothWaterSewerBothWaterSewerBoth
48.5867.49116.077.2910.1117.407.9510.9618.918.3311.5519.88


Commercial Customers (by meter size)

Meter Size0-6,000 gals
(minimum charge)
6,001-12,000 gals
(charge per 1,000 gals)
12,001-18,000 gals
(charge per 1,000 gals)
18,001 + gals
(charge per 1,000 gals)
WaterSewerBothWaterSewerBothWaterSewerBothWaterSewerBoth
5/8"48.5867.49116.077.2910.1117.407.9510.9618.918.3311.5519.88
3/4"48.5867.49116.077.2910.1117.407.9510.9618.918.3311.5519.88
1"90.83158.97249.807.2910.1117.407.9510.9618.918.3311.5519.88
1½"191.42310.37501.797.2910.1117.407.9510.9618.918.3311.5519.88
2"287.66537.49825.157.2910.1117.407.9510.9618.918.3311.5519.88
3"501.811074.951576.767.2910.1117.407.9510.9618.918.3311.5519.88

Compare New Kent’s utility rates to other localities in Virginia

Public Utilities Fees (effective July 1, 2017)

New Customers/Account Transfers

Water & sewer fees are based on the size of the water meter to be installed. All appropriate application fees must be submitted to Public Utilities with an application for a new or transferred utility account, prior to utility service being initiated. A non-refundable Administration Fee plus a Utility Account Deposit are required for all new & transferred accounts. Deposits are credited to the customer’s final bill after a written notice of the customer’s request to terminate service is received. Additionally, in order to establish utility service, other fees as listed below may apply.

Meter SizeAdmin. FeeWater
Connection
Fee
Water
Connection
Availability Fee
Sewer Connection FeeSewer Connection Availability FeeWater Meter
Installation Fee
5/8"35465025009275500300
3/4"354650250092752500365
1"3577003900138753900380
1 1/2"35154007635277507635580
2"3526650133604780013360750
3"3552450245759562524575Per invoice


In addition, a utility deposit is charged as follows:

ClassificationServiceDeposit
Property OwnerWater
Sewer

Irrigation

50
or
Renter/TenantWater100
Sewer150
Irrigation100


Some developments have waived, fixed or prepaid fees. As connection, availability & meter fees vary by subdivision, please contact Public Utilities to determine the exact fees for your location.

Returned Checks

There is a $50.00 fee for checks returned regardless of reason.

Testing Water Meter  $15

Reconnect Fee

There is a $50.00 fee to reinstate utility services which have been turned off by Public Utilities for non-payment. The fee is automatically assessed on the specified turn off date, regardless of whether utility service has been physically turned off or not. Please note that, except in the case of a billing error, Public Utilities cannot remove or credit reconnect fees once automatically applied.

An additional $50.00 fee is assessed to reinstate utility service after normal New Kent County business hours.

Developers/Engineers

Plan Review and Construction Inspection Fee rates per linear foot of main line pipe.

CategoryWaterSewer
Plan Review0.250.25
Construction Inspection1.001.50
GIS As-Built Insertion0.700.70