Billing periods are quarterly ending on March 31, June 30, September 30, and December 31. If you do not receive a bill by the 6th of the following month, please call (804) 966-9676. A 10% penalty will be added to bills not paid within 30 days from the billing date, plus 10% interest will be applied from the date of penalty. Service will be discontinued on all accounts not paid within 60 days of the billing date. A $50.00 reconnect charge will be added for accounts which have service terminated for nonpayment. A fee will be charged for returned checks. Utility bills may be paid online through the Treasurer's Office using Visa, MasterCard or Discover.