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Posted on: February 5, 2021

NKC sets up COVID-19 Vaccine Call Center

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New Kent County is currently in Phase 1b of COVID-19 vaccinations, and as the Virginia Department of Health’s (VDH) availability of the COVID-19 vaccine increases, we will work with our local health district to move into other phases.  We will be focusing on the prioritization strategies outlined by the Governor and as defined by the Centers for Disease Control and Prevention (CDC) Advisory Committee on Immunization Practices (ACIP).  


New Kent County has opened a COVID-19 Vaccine Call Center for anyone with vaccination questions or to pre-register for future vaccine clinics to be scheduled in New Kent County.  It is important to note that we do not have any clinics set up at this time - the call center is being utilized to pre-register individuals for anything in the future. The call center telephone number is (804) 966-9677. The call center is open Monday through Friday, 9:00 a.m. to 4:00 p.m.


Residents can best stay informed through the call center, the media, on our website and Facebook page, and by visiting these VDH sites:


VDH COVID-19 Vaccination Response

VDH COVID-19 Vaccination Frequently Asked Questions (FAQs)

See when you can be vaccinated

The Chickahominy Health District (CHD), of which New Kent County is included, has updated their website homepage, to include COVID-19 resources. 


The Commonwealth of Virginia has launched a new Statewide Vaccine Pre-Registration System to provide a unified and comprehensive process for people in Virginia to pre-register for the COVID-19 vaccine. Go to Vaccinate.Virginia.gov or call: 1-877-VAX-IN-VA to get information on the vaccine (how it works, why it is safe), get pre-registered (add your name to the waiting list) for the COVID vaccine, and you'll be notified when it's your turn to get a vaccine appointment. All individuals who have previously filled out a survey or form or signed up for a waitlist to be vaccinated through their local health district will be automatically imported into the new statewide system. Individuals will maintain their current status in the queue, and will be able to search that they are in the new system.


While these vaccines are a light at the end of the tunnel, now is not the time to let down your guard. Everyone needs to continue to implement safe practices such as wearing a mask, physical distancing, and frequent hand hygiene.

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